Terms and Conditions

INSTRUCTOR LED CLASSROOM TRAININGS

  1. These terms and conditions in addition to the General Terms and Conditions apply to the sale of any WML course. Please read these Terms and Conditions carefully.

1.1.1 WML will not keep a copy of this agreement concluded between you and us, and this agreement will not be available at a future time and date. By ordering a course, you are confirming your agreement to be bound by these Terms and Conditions.

1.1.2 If there is any conflict between theses Terms and Conditions, the General Terms and Conditions and any additional terms and conditions, the conflicts shall be resolved according to the following order of priority

1.1.2.1 The General Terms and Conditions:

1.1.2.2 This General Terms and Conditions

2. Course start date

The course start date is as stated in your confirmation email/letter. We reserve the right to change the start date. This will be communicated to you as soon as possible.

3. Course cancellation, deferrals, and refund

Cancellation

3.1.1 You must inform us of your decision to cancel by using one of these methods

3.1.1.1 By Email – Contact Us

3.1.1.2 By phone to 01612266135

3.1.1.3 Completing a cancellation form available on request.

3.1.2 If you cancel your purchase, you must return any course materials you may have received from WML not later than 7 working days after you inform us of the cancellation.

3.1.3 Your right to cancellation and refund will be lost if WML has supplied and services and the service has been fully performed. If the service is only part performed, you will be liable to pay for the services actually received.

3.2 Course deferral

3.2.1.1.1 You may defer the start date of your classroom course at any time up to 14 days prior top the relevant course date. You may only defer your classroom course start date once.

3.2.1.1.2 Classroom courses are personal to you and may not be transferred to any other person even after a deferral.

Refund

Delegate will receive a full refund of fees less administration cost plus VAT where applicable.

Refunds will be made using the same method of payment as used for the purchase. this will be made within 14 days of you informing us of the cancellation.

WML reserves the right to use its discretion to determine whether to make refunds and/or deferrals in exceptional circumstances which fall outside the provisions of these paragraphs and to charge additional fees in any such event.

3.3 Multiple courses

Where you have purchased multiple classroom courses, if you cancel or defer one or more of those classroom courses, each classroom course which you cancel or defer will be treated separately and the relevant cancellation and deferral terms and set out above or in our Terms and Conditions will apply to each cancellation or deferral.

4. Equipment, Licences and software

You may be responsible for providing your own PC/laptop/mac equipment for use during the course. Please refer to course details on information pack

Where specific software or modifications are required, these will be communicated to you before the start of the course.

5. Certificate

A certificate will be issued at the end of each course confirming your attendance and participation.

6. Health & Safety

Delegates must ensure that they are aware of and comply with the applicable health and safety practices of the training venue.

7. Contact us

WayMaker Learning UK,

Suite 13, Parkway Two,

Parkway Business Centre

Princess Road

Manchester

M14 7LU

01612266135

Digital Image/Video Consent

During training sessions, we take digital images (moving and still) and personal information (such as name and/or email where appropriate and consented to) for marketing and promotional activities.

You give us permission to use any digital images (moving and still) and any personal information you supply to us during the training sessions, to reasonably promote or advertise WayMaker Learning. This may include our social media platforms; printed publications; adverts; audiovisual and electronic materials; media work; display materials; and any other media we may use in the future.) The images will not be used for any other purpose.

The copyright of any material mentioned above shall be the property of WayMaker Learning UK.